Friends and Family TestYour feedback helps us to review our service

Church Lane Surgery

Mission Statement:

Delivering patient focused care in the heart of our community

IMPORTANT message from the Partners

Please read before contacting the surgery

We are currently experiencing unprecedented levels of demand at the surgery, with appointments exceeding the British Medical Association’s recommended maximum every day.

We are doing everything we can to continue to offer a safe and responsive service for all of our patients, but we also need your help.

Both the NHS website: https://www.nhs.uk/conditions/, and Patient UK: https://patient.info/symptom-checker, can also be useful for wider health issues in both adults and children. It’s also worth remembering that if you have a musculoskeletal problem (such as a bad back or joint pain) you can ask to be referred directly to the “First Contact Physiotherapist” without speaking to a GP. Similarly, we have a “Social Prescriber” to help with issues that might benefit from local non-clinical services; and a pharmacist to help with medication queries. Again, these can often be arranged with the receptionist without speaking to a doctor, if preferred.

A number of the calls and appointments are about children who have a temperature. We understand that this can often be very worrying for parents. However, if possible, we would ask that before calling the surgery, you consult the “Healthier Together” website: https://www.hnyhealthiertogether.nhs.uk which offers advice on a range of medical conditions in children from 0-18, including children with a temperature. It can be really helpful, not just deciding whether you need to call a doctor, but also in understanding what things you can do at home to support your child. We use similar “traffic light” guidelines to make these decisions ourselves.

Our staff are every bit as susceptible to circulating infections as our patients, and as such we continue to have sickness within the team, which contributes further to the pressure we’re currently under. As such please be patient with everyone within the practice team as we try our best to continue to support you, despite the extraordinary times we’re experiencing.

Of course, despite all of the above, please do contact the surgery if you are concerned, or need our support in any way. As always, we’re here to support you all when you need it, but please take a moment to check that it is us you need before phoning.

Many thanks
The Partners

Dispensary update:

Starting 1st June, our dispensary will close to patients every Wednesday afternoon from 12:30pm onwards during which time it will not be possible to collect medication.

However, we’re pleased to let you know that the dispensary will now be open during lunchtime on all other weekdays, making it easier for you to access our services throughout the day.

Thank you for your understanding and continued support.

Dispensary Times
Day	OPEN	CLOSED
Monday / Tuesday / Thursday / Friday	8.30am to 6.00pm	N/A
Wednesday	8.30am to 12.30pm	12.30pm to 6.00pm

Last Updated 11 Jun 2025

Practice News

23Jun 2025

Latest guidance on Mounjaro
13Jun 2025

Hayfever season
02Jun 2025

Surgery Closed PM 5th June

Thursday 5th June 2025 from 12pm to 6.30pm the surgery, including the dispensary will be closed for staff training.

Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Church Lane Surgery

Mission Statement:

Dispensary update:

Dispensary Times

Practice News

Latest guidance on Mounjaro

Hayfever season

Surgery Closed PM 5th June

Information from the Care Quality Commission