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Home > Online requests and queries

Online requests and queries

Complete the form giving suffient information to allow us to help you with your query safely and efficiently.

Please follow the instructions which ask you to detail the reasons you require advice either for a non-urgent medical problem or admin assistance and this will be triaged by your Doctor or the admin team who will reply via email or telephone by the end of the next working day.

It would help greatly if you complete the details using the online query form prior to requesting a telephone consultation as it will allow your GP to be prepared before speaking to you.

By using this method of communicating with our patients we can provide a faster service for problems and requests which can be dealt with in this way.

Please use this service responsibly. Falsifying information could be detrimental to you or your child if you are entering information for them on their behalf.

IMPORTANT - the online facility is only available during the surgery open hours for medical queries.

Click here to access

Last Updated 1 Apr 2025

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Church Lane Surgery

Church Lane, Boroughbridge, York, YO51 9BD

  • 01423 322309

Branch Surgery

Main Street, Helperby, York, YO61 2NS

  • 01423 322309
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