Noticeboard

  • Easter Bank Holiday Closures

    The surgery will be closed on the following dates:

    Good Friday: Friday 19th April

    Easter Monday: Monday 22nd April

    The surgery will reopen as usual from 8am Tuesday 23rd April 2019.

    If you require urgent healthcare advice when the surgery is closed you should call 111, the  NHS 111 service.

    If you have a life-threatening emergency please call 999

     

     
  • Extended Access Service

    MORE APPOINTMENTS AVAILABLE NOW

    There are now more primary care appointments available in our area, making it easier for you to get an appointment at a time that suits you.  Read more... 

     

     
  • Repeat Prescriptions during the busy Holiday Period

    The surgery will be closed on Good Friday; 19th April and Easter Monday; 22nd April 2019.

    Please bear this in mind when ordering your repeat prescriptions during this time.

    Please allow at least 3 working days from ordering your repeat prescription before collection.

    Thank you.

     
  • CHANGES TO THE REPEAT PRESCRIPTION TELEPHONE SERVICE 

    From Monday 12th November 2018 access to the repeat prescription telephone service will be available from:

    12.30pm to 3pm

    Monday - Friday

    You can still order your repeat medications in person, on-line, through the App or via the post.

     
  • Dispensary Opening Times

    Please be aware the Dispensary is not open on a Saturday morning when the Surgery is running a Saturday morning clinic.

    The Dispensary hours are Monday - Friday, 8.30am - 6pm.

     

     
  • Hayfever Treatment Advice

    Do you suffer from Hayfever?  Please click on the link and get some advice.

     

     
  • Who is my named GP?

    All Patients haven been allocated a named GP who is responsible for the Patient's overall care.

    Please contact the surgery if you would like to know the name of your GP.

    Although you have a named GP, you can still make appointments with any of our doctors.

     If you wish you can also ask to change your named GP and we would aim to accommodate this request wherever possible.

     
  • Online services for 11-16 year olds

    Unfortunately for operational reasons, online services will not be available to patients aged between 11-16 years.

    Any queries please contact, Miss Wendy Dowson, Practice Manager

     

     
  • TTP SystmOne App

    TPP have released a SystmOnline app, available currently for the IOS platform, which offers patients much of the same functionality as the SystmOnline website, but optimised for smartphones.

    The app can be downloaded for free now, for how to please click here

     

     

Action Plan Patient Group 2015/6

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ACTION PLAN PATIENT GROUP 2015/16

 

Action Plan:

  •          Repeat the survey at a different time of year

  •          Ensure questionnaires handed out equally across the working day and the working week to ensure broader representation

  •          Ask patients to complete after their consultation

  •          Include more questions about other health professionals if seen instead of GP

  •          Ask that GP registrars to inform patients when they are leaving to ensure continuity of care

  •          Add question to find out if the patient is aware of the patient group