Noticeboard

  • Symptoms of a....
    Urinary tract infection?

    Please contact the surgery on 01423 322309. You may be asked a few questions by the receptionist, this is to ensure that you see / speak to the appropriate member of the clinical team.

    Please do not drop in urine samples for testing unless they have been specifically requested by either a GP or Nurse.

    For more information please click here.

     
  • Notification of Dispensary Closure:
    Monday 30th September 2019
    1.00pm - 2.00pm

    Please note the dispensary will be closed on the above date for staff training.

     There will be no repeat prescription telephone available during this time.

    We apologised for any inconvenience.

     

     

     
  • NOTICE OF STAFF TRAINING

    Wednesday 9th October 2019

    Please note the surgery will be closed for staff training on:

    Wednesday 9th October 2019

    From 1pm.


    If you require urgent healthcare advice please call 111, the free NHS 111 service.

    If you have a life-threatening emergency please call 999

    We apologise for any inconvenience this may cause.

     

     
  • MENTAL HEALTH SERVICES

    Developing community mental health services for adults and older people in the Harrogate and Wetherby area.

    Engagment Period:
    24th Jun 2019 - 13th Sep 2019

    Please read more by clicking
    here......

    The Mental Health services want to work with local people to develop community services to support adults and older people to remain in their home environment click to see - "How to give us your views"

    There is also a survery to complete - please download here. 

     

     
  • ARE YOU DRINKING ENOUGH?
    WHAT COLOUR IS YOUR URINE?

    Please view the helpful guides

    "Are you drinking enough?" 

    "What colour is your urine?"

    to see if you are drinking enough fluids thoroughout the day.

     
  • EXTENDED ACCESS SERVICE

    MORE APPOINTMENTS AVAILABLE NOW

    There are now more primary care appointments available in our area, making it easier for you to get an appointment at a time that suits you.  Read more... 

     
  • Hayfever Treatment Advice

    Do you suffer from Hayfever?  Please click on the link and get some advice.

     

     
  • CHANGES TO THE REPEAT PRESCRIPTION TELEPHONE SERVICE 

    From Monday 12th November 2018 access to the repeat prescription telephone service will be available from:

    12.30pm to 3pm

    Monday - Friday

    You can still order your repeat medications in person, on-line, through the App or via the post.

     
  • Dispensary Opening Times

    Please be aware the Dispensary is not open on a Saturday morning when the Surgery is running a Saturday morning clinic.

    The Dispensary hours are Monday - Friday, 8.30am - 6pm.

     

     
  • Who is my named GP?

    All Patients haven been allocated a named GP who is responsible for the Patient's overall care.

    Please contact the surgery if you would like to know the name of your GP.

    Although you have a named GP, you can still make appointments with any of our doctors.

     If you wish you can also ask to change your named GP and we would aim to accommodate this request wherever possible.

     

Make an appointment

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To make an appointment at either the main or branch surgery:

  • Please telephone, Monday to Friday:

The Main surgery on (01423) 322309 between 8.00am and 6.00pm
or
The Branch surgery (01423) 360296 between 8.30am and 12.30pm

or

  • call into the surgery in person.

 

If possible, it would help other patients if you could arrange an appointment during the day and leave the early morning / evening appointments for those who are not able to attend the surgery during the day.

 

If you URGENTLY need to see a doctor, please telephone the surgery as early as possible in the day.  The Surgery is opened from 8.00 am Monday to Friday.  All URGENT cases will be seen on the same day, but perhaps not by the doctor of your choice.

 

Additional Extended Access

Church Lane Surgery is now offering additional extended access on alternate Saturday mornings in association with the Yorkshire Health Network.

The service runs between 8am and 12pm.  

We are providing additional doctor and practice nurse appointments for our patients plus pharmacist review appointments. 

This is an opportunity for us to be able to offer blood testing appointments on a Saturday morning which will be a new service.    Like our current Saturday surgeries these appointments must be booked in advance as there will be no phone access on the day.

Please note the Dispensary is not open on a Saturday morning. The Dispensary hours are Monday – Friday; 8.30am - 6pm. 

 

Appointments with the Nursing Team

The Nursing Team are available on an appointment basis only:

Monday - Friday 8.00am to 5.30pm

and alternating weeks; Fridays from 7am and Saturdays from 8.00am.

To view some of the many and varied services offered by the Nursing Team please click here.

 

The practice has a computerised appointments system

Doctors appointments made through the surgery can be made up to a maximum of 6 months in advance and online up to 4 weeks.  Please try to make routine appointments for the doctor of your choice well in advance.  Separate appointments will be required for each person who needs to see the doctor.

Nurse appointments can be made a couple of months in advance through the surgery but unfortunately cannot be made through the online booking system.

 

Cancelling your Appointment

If you are not able to attend an appointment with one of the doctors or nurses, it is important to advise us as soon as you know you are unable to attend.

By giving us as much notice as you can you are helping us make available your appointment to another patient.
You can cancel your appointment in person, via the telephone or by going online

 

Chaperone Policy - Patient Information

Church Lane Surgery is committed to providing a safe environment where patients and staff can be confident that best practice is being followed at all times.  Read more......

The practice has a Chaperone policy in place and a copy is available on request from the Practice Manager.