Noticeboard

  • Hayfever Treatment Advice

    Do you suffer from Hayfever?  Please click on the link and get some advice.

     

     
  • FLU CAMPAIGN 2017

    If you are 65 years old or over, or fall into one of the at risk categories, then please attend one of our Flu walk in clincs.  Please click here for the clinic dates.  Please note these are for adults only

    Children eligible for the flu vaccination; please contact reception for further information.

    If you require any further information please contact the surgery on 01423 322309.

     

     
  • Christmas and New Year closures

    We will be closed over the Christmas and New Year period 2017/2018:

    Monday 25th December

    Tuesday 26th December

    Monday 1st January

    Please ensure you have enough medication to carry you through the holiday period and please order in plenty of time, thank you.

    If you require urgent healthcare advice when the surgery is closed you should call 111, the  NHS 111 service.

    If you have a life-threatening emergency please call 999.

     

     

     
  • Upcoming Surgery Closure

    Please note the surgery will be closed for a Training Afternoon on: 

    Thursday 8th February 2018 from 1pm.

    The surgery will reopen as usual the next day, Friday 9th February 2018 from 8am.

    If you require urgent healthcare advice when the surgery is closed you should call 111, the  NHS 111 service.

    If you have a life-threatening emergency please call 999.

     

     
  • Dispensary Opening Times

    Please be aware the Dispensary is not open on a Saturday morning when the Surgery is running a Saturday morning clinic.

    The Dispensary hours are Monday - Friday, 8.30am - 6pm.

     

     
  • Who is my named GP?

    All Patients haven been allocated a named GP who is responsible for the Patient's overall care.

    Please contact the surgery if you would like to know the name of your GP.

    Although you have a named GP, you can still make appointments with any of our doctors.

     If you wish you can also ask to change your named GP and we would aim to accommodate this request wherever possible.

     
  • Online services for 11-16 year olds

    Unfortunately for operational reasons, online services will not be available to patients aged between 11-16 years.

    Any queries please contact, Miss Wendy Dowson, Practice Manager

     

     
  • Yellow Fever Centre

    Church Lane Surgery is now a registered Yellow Fever Centre

     

     
  • TTP SystmOne App

    TPP have released a SystmOnline app, available currently for the IOS platform, which offers patients much of the same functionality as the SystmOnline website, but optimised for smartphones.

    The app can be downloaded for free now, for how to please click here

     

     

Make an appointment

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To make an appointment at either the main or branch surgery:

  • Please telephone either the:

Main surgery (01423) 322309 between 8.00am and 6.00pm Monday to Friday or

Branch surgery (01423) 360296 during their opening times

  • call into the surgery in person.

 

If possible, it would help other patients if you could arrange an appointment during the day and leave the early morning / evening appointments for those who are not able to attend the surgery during the day.

 

If you URGENTLY need to see a doctor, please telephone the surgery as early as possible in the day.  The Surgery is opened from 8.00 am Monday to Friday.  All URGENT cases will be seen on the same day, but perhaps not by the doctor of your choice.

 

Appointments with the Nursing Team

The Nursing Team are available on an appointment basis only:

Monday - Friday 8.00am to 5.30pm

and alternating weeks; Fridays from 7am and Saturdays 8.00am to 10.00am.

To view some of the many and varied services offered by the Nursing Team please click here.

 

The practice has a computerised appointments system

Doctors appointments made through the surgery can be made up to a maximum of 6 months in advance and online up to 4 weeks.  Please try to make routine appointments for the doctor of your choice well in advance.  Separate appointments will be required for each person who needs to see the doctor.
Nurse appointments can be made a couple of months in advance through the surgery but unfortunately cannot be made through the online booking system.

 

Cancelling your Appointment

If you are not able to attend an appointment with one of the doctors or nurses, it is important to advise us as soon as you know you are unable to attend.
By giving us as much notice as you can you are helping us make available your appointment to another patient.
You can cancel your appointment in person, via the telephone or by going online

 

Chaperone Policy - Patient Information

Church Lane Surgery is committed to providing a safe environment where patients and staff can be confident that best practice is being followed at all times.  Read more......

The practice has a Chaperone policy in place and a copy is available on request from the Practice Manager.