Noticeboard

  • CHANGES TO THE REPEAT PRESCRIPTION TELEPHONE SERVICE 

    From Monday 12th November 2018 access to the repeat prescription telephone service will be available from:

    12.30pm to 3pm

    Monday - Friday

    You can still order your repeat medications in person, on-line, through the App or via the post.

     
  • Mind in Harrogate District - Outreach Sessions

    Please click on the link to view all the monthly sessions that Mind for better mental health are running locally at Bean Emporium in Boroughbridge

    Mental Health advice and signposting

     
  • Extended Access Service

    MORE APPOINTMENTS AVAILABLE NOW

    There are now more primary care appointments available in our area, making it easier for you to get an appointment at a time that suits you.  Read more... 

     

     

     

     
  • Repeat Prescriptions during the busy Holiday Period

    Please allow 3 working days from ordering your repeat prescription before collection.

    Thank you.

     
  • Dispensary Opening Times

    Please be aware the Dispensary is not open on a Saturday morning when the Surgery is running a Saturday morning clinic.

    The Dispensary hours are Monday - Friday, 8.30am - 6pm.

     

     
  • Hayfever Treatment Advice

    Do you suffer from Hayfever?  Please click on the link and get some advice.

     

     
  • Who is my named GP?

    All Patients haven been allocated a named GP who is responsible for the Patient's overall care.

    Please contact the surgery if you would like to know the name of your GP.

    Although you have a named GP, you can still make appointments with any of our doctors.

     If you wish you can also ask to change your named GP and we would aim to accommodate this request wherever possible.

     
  • Online services for 11-16 year olds

    Unfortunately for operational reasons, online services will not be available to patients aged between 11-16 years.

    Any queries please contact, Miss Wendy Dowson, Practice Manager

     

     
  • Yellow Fever Centre

    Church Lane Surgery is now a registered Yellow Fever Centre

     

     
  • TTP SystmOne App

    TPP have released a SystmOnline app, available currently for the IOS platform, which offers patients much of the same functionality as the SystmOnline website, but optimised for smartphones.

    The app can be downloaded for free now, for how to please click here

     

     

Make an appointment

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To make an appointment at either the main or branch surgery:

  • Please telephone either the:

Main surgery (01423) 322309 between 8.00am and 6.00pm Monday to Friday or

Branch surgery (01423) 360296 during their opening times

  • call into the surgery in person.

 

If possible, it would help other patients if you could arrange an appointment during the day and leave the early morning / evening appointments for those who are not able to attend the surgery during the day.

 

If you URGENTLY need to see a doctor, please telephone the surgery as early as possible in the day.  The Surgery is opened from 8.00 am Monday to Friday.  All URGENT cases will be seen on the same day, but perhaps not by the doctor of your choice.

 

Additional Extended Access

Church Lane Surgery is now offering additional extended access on alternate Saturday mornings in association with the Yorkshire Health Network.

The service runs between 8am and 12pm.  

We are providing additional doctor and practice nurse appointments for our patients plus pharmacist review appointments. 

This is an opportunity for us to be able to offer blood testing appointments on a Saturday morning which will be a new service.    Like our current Saturday surgeries these appointments must be booked in advance as there will be no phone access on the day.

Please note the Dispensary is not open on a Saturday morning. The Dispensary hours are Monday – Friday; 8.30am - 6pm. 

 

Appointments with the Nursing Team

The Nursing Team are available on an appointment basis only:

Monday - Friday 8.00am to 5.30pm

and alternating weeks; Fridays from 7am and Saturdays 8.00am to 10.00am.

To view some of the many and varied services offered by the Nursing Team please click here.

 

The practice has a computerised appointments system

Doctors appointments made through the surgery can be made up to a maximum of 6 months in advance and online up to 4 weeks.  Please try to make routine appointments for the doctor of your choice well in advance.  Separate appointments will be required for each person who needs to see the doctor.
Nurse appointments can be made a couple of months in advance through the surgery but unfortunately cannot be made through the online booking system.

 

Cancelling your Appointment

If you are not able to attend an appointment with one of the doctors or nurses, it is important to advise us as soon as you know you are unable to attend.
By giving us as much notice as you can you are helping us make available your appointment to another patient.
You can cancel your appointment in person, via the telephone or by going online

 

Chaperone Policy - Patient Information

Church Lane Surgery is committed to providing a safe environment where patients and staff can be confident that best practice is being followed at all times.  Read more......

The practice has a Chaperone policy in place and a copy is available on request from the Practice Manager.