Noticeboard

  • CHANGES TO THE REPEAT PRESCRIPTION TELEPHONE SERVICE 

    From Monday 2nd December 2019 access to the repeat prescription telephone service will be available from:

    12.30pm to 2.30pm

    Monday - Friday

    You can still order your repeat medications in person, on-line, through the App or via the post.

     

     
  • Every mind matters

    Discover simple steps to look after your mental health.

    Every Mind Matters will get you started with a free online plan designed to help you deal with stress and anxiety, boost your mood, improve your sleep and feel more in control.

    Find your way to better mental health.

    Search:

    every mind matters

     

     
  • Getting your medicines if there's a 'no-deal' Brexit

    Are you worried about getting your medication if there is a
    'no-deal' Brexit?

     Are you wondering:
    “Should I over order and stockpile?”

    the answer to that is; no, please order your medication as normal.

    Please click here for further information.

     

     
  • EXTENDED ACCESS SERVICE

    MORE APPOINTMENTS AVAILABLE NOW

    There are now more primary care appointments available in our area, making it easier for you to get an appointment at a time that suits you.  Read more... 

     

     
  • Dispensary Opening Times

    Please be aware the Dispensary is not open on a Saturday morning when the Surgery is running a Saturday morning clinic.

    The Dispensary hours are Monday - Friday, 8.30am - 6pm.

     

     
  • Hearing Aid Repair Drop-in Clinic

    Are held here the First Friday of each month: 1.30-2:30pm

    The next clinic will be held on Friday 6th December 2019.

    To view other clinics in the area or for further information click here.

     

     
  • Do you have joint pain?

    Click here
    for advice on management 
    before seeing a doctor.

     

     
  • Symptoms of a....
    Urinary tract infection?

    Please contact the surgery on 01423 322309. You may be asked a few questions by the receptionist, this is to ensure that you see / speak to the appropriate member of the clinical team.

     

    Please do not drop in urine samples for testing unless they have been specifically requested by either a GP or Nurse.

    For more information please click here.

     

     

     
  • ARE YOU DRINKING ENOUGH?
    WHAT COLOUR IS YOUR URINE?

    Please view the helpful guides

    "Are you drinking enough?" 

    "What colour is your urine?"

    to see if you are drinking enough fluids thoroughout the day.

     
  • Hayfever Treatment Advice

    Do you suffer from Hayfever?  Please click on the link and get some advice.

     

     
  • Who is my named GP?

    All Patients haven been allocated a named GP who is responsible for the Patient's overall care.

    Please contact the surgery if you would like to know the name of your GP.

    Although you have a named GP, you can still make appointments with any of our doctors.

     If you wish you can also ask to change your named GP and we would aim to accommodate this request wherever possible.

     

     
  • Online services for 11-16 year olds

    Unfortunately for operational reasons, online services will not be available to patients aged between 11-16 years.

    Any queries please contact, Miss Wendy Dowson, Practice Manager

     

     
  • TTP SystmOne App

    TPP have released a SystmOnline app, available currently for the IOS platform, which offers patients much of the same functionality as the SystmOnline website, but optimised for smartphones.

    The app can be downloaded for free now, for how to please click here

     

     

How to use the online services

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Once you have received your Username and Password, you can access the Online facilities through the SystmOnline Login page, by either clicking here or through the Main Menu link (Online GP appointments) on the front page of the website.  Enter your Username and Password, click on the Login button and your away.

Alternatively search for Systmonline TPP on your i-phone to download the App.

Once logged in, you can request repeat prescriptions up to 7 days before they are due, book or cancel an appointment.  If you require a longer appointment (e.g.driving medical) you should contact the surgery to book this.

Please make sure when you are booking your appointment that you confirm the booking.  At this point you will be able to print a booking confirmation receipt.

There is also a questionnaire section where you can complete health and information questions.  These will change from time to time so please refer back to this page occasionally.

You can also view your Summary Care Record here which includes details of your medication, allergies and sensitivities. Please contact the surgery if any details contained in the summary are incorrect.

In addtion to the above standard access, patients 16 years and over can apply for enhanced access which allows additional access to coded data from within your record.  For further information on the services we provide and how to access them, please click here.

 

Please don't forget to log off when you have finished :)

 

Please note:

Unfortunately for operational reasons, the Online service will not be available for young people between the ages of 11 years and 15 years.

Any queries please contact Miss Wendy Dowson, Practice Manager.